Direct Technology Group Blog

Technology plays a huge role in how businesses operate today. To get the most out of it, investing in and maintaining reliable IT systems is essential. However, not all businesses have the time, staff, or budget to handle IT needs on their own.

"I don’t need to worry about cybersecurity… my business is too small to be in the crosshairs of hackers."

This is one of the most dangerous mistakes a small business can make when it comes to cybersecurity. If you think this way, it shows you might not understand how modern cyberthreats work. Let’s break it down and show you why this mindset can be risky.

The modern business landscape is fueled, in large part, by something we refer to as professional services. This typically includes any business model with trained professionals at the center of the business. In today’s economy, this can include tradesmen, but typically, it means consultants, lawyers, agents, and other professionals essential to moving business forward. Today, we thought we would briefly go into some of the technologies that professional services depend on. 

Nowadays, a business can’t really get by without using technology in some fashion, and wherever technology is involved, it greatly helps to have a reliable resource on hand to keep it functioning as expected. This is the role of a managed service provider, and while a partnership with one can be a great business asset, this is predicated on the value that the Managed Services Provider (MSP) actually provides. Let’s go over a few reasons that a MSP is a good resource for small and medium-sized businesses, and how you can identify the best option for you.

The cloud has proven exceptionally useful to businesses in a variety of ways, as it offers a means for these businesses to continue accessing their crucial tools and solutions. Let’s examine a few utilities that your organization could receive via cloud services, and how they would benefit your processes.

To make any business decision, you must weigh the pros and the cons of your options. This includes when you may be considering managed services as your support method. As we are admittedly biased in favor of you adopting managed services, we wanted to review just a few ways a managed service agreement can help you optimize some critical business considerations.

Modern businesses can now make use of increasingly powerful technology solutions… as long as they have a means of obtaining and incorporating these solutions into their operations. The services that a managed service provider can deliver include procurement assistance. To wrap up our series on the value that managed services can provide, let’s discuss this aspect.

Every so often, you may encounter a need for experience that nobody you currently employ actually has. While you could hire an employee with the desired skills, there’s no guarantee that you could find one in a timely fashion - or that they’d be a good fit. So, for the third part of our series on a managed service provider’s added value, we’re examining their consulting services.

In business today, productivity is one of the most focused-upon metrics out there. One of the most effective ways for businesses to optimize their productivity is by taking advantage of some of the value that managed services provide. To kick off our blog series on how managed services can be a valuable addition to any business, we’re looking at how being proactive can protect this productivity.

Technology isn’t always a simple thing for small businesses, and in a world where every implementation either hampers or benefits your bottom line, there is a lot at stake. Implementing a better way of managing your IT will come with a considerable improvement to your organization’s operations. With the right method of management, you can optimize efficiency and productivity, but not before asking yourself these questions.

There is an inherent value in approaching experts regarding any services you need, whether it’s building maintenance or your technology. It really helps to have IT professionals to turn to for any and all questions or concerns you might have regarding your computers, servers, and any other technological asset your organization might need to succeed.

An IT provider can do a lot for your business, but it can exceed your organization’s expectations in more ways than one. A growing business, however, often runs into issues that need to be addressed regarding its technology. We’ll outline some of the major benefits that technology management from an IT provider can offer for a growing business.

Nobody who relies on IT to do their job relishes downtime. When the clock is ticking towards the deadline for a project and suddenly the network disconnects, the stress levels of everyone involved spike upwards. What’s worse is when some part of the company infrastructure is down for a time longer than a few minutes--at that point the business is at risk of losing revenue, repute, and if the outage is severe enough, its ability to remain open.

There’s no question, technology has been a great benefit for some businesses, especially when it works right. However, if something goes wrong, the opposite can happen, halting or hindering productivity until the issue is resolved. In cases like these, businesses need a resource that can get them back up and running, ASAP. A managed service provider is designed to be that resource.

If we asked you how effective your current IT support is, what would your answer be? Do you find yourself waiting around for service technicians more often than not? Does it seem like you are always calling support about the same annoying issue? Regardless of who your IT service provider is, if they don’t offer managed IT services, you’re at a significant disadvantage in the business world.

There is no denying the value that an in-house information technology resource can offer a company. However, many small and medium-sized businesses might have a difficult time finding room in their budget to hire additional in-house resources. In cases like these, turning to other, external resources can provide a helpful boost to your IT.

Your business is running as smooth as can be and your employees are performing their day-to-day duties in an admirable fashion. Everything is falling into place as you close in on a project deadline with extra time to spare. In a single moment, however, that all comes crashing down as your server experiences a fatal error, or your workstations start to run sluggishly. If your organization suffers from technology difficulties, how do you approach them?

If yours is like the majority of today’s businesses, you absolutely need to invest in network and infrastructure maintenance. Some companies hire a network administrator, but not all companies have the budget to do so. For companies in this position, there is the option to leverage managed IT services.

How does your business handle its IT management? It’s inevitable that your organization will suffer from technology troubles at some point or another, and it might seem like you have little control over it at times. However, the way that you manage your business’s IT can have a considerable effect on how your organization functions on a grand scale. What’s the best way to handle something as important as technology maintenance for your organization?