Three Issues Your MSP Can Help You Figure Out

The decision to outsource your company’s IT decisions to a managed service provider is significant, and the importance is not lost on us. After all, you're essentially handing over the keys to your company's assets and resources, and it's crucial to ensure you make the right choice for the future of your business. Fortunately, gauging the suitability of a managed service provider can be made much easier by asking three key questions.

Let's examine these essential questions to ensure you're partnering with the right managed service provider for your business.

Assess Your MSP’s Skills

Before finalizing your MSP decision, it's vital to gauge the skill levels and expertise of the provider to ensure they aren't simply “talking the talk” for your business. Do they possess experience with the specific technologies your business relies on? Are they equipped to address the unique needs and challenges of your organization? Whether it's handling day-to-day operations or tackling specialized tasks, you need assurance that they can deliver on their promises before you commit to working with them.

Can Your IT Provider Even Give You What You Need?

A reputable managed service provider should offer a comprehensive suite of services tailored to meet your business-specific needs. From proactive monitoring and network security to IT support and compliance management, their offerings should encompass a wide range of solutions. Whether you're in need of backup and disaster recovery strategies or seeking guidance on cloud services, clarity on your managed service provider’s service portfolio is essential for aligning their capabilities with your business objectives.

Ensure Compliance and Security

It’s easy to forget about compliance and industry regulations if you are not used to asking the right questions, but that’s the thing about working with a good managed service provider. The right MSP for you will be able to clearly articulate how they protect your data and ensure compliance. Make sure that your provider uses powerful encryption, as well as data backups and disaster recovery. If your business deals with regulated data such as card payments or healthcare information, you cannot be caught with your pants down, so to speak. If you want a productive and agreeable relationship with your MSP, ensure clarity and transparency in these realms.

Let’s Have a Conversation About Your IT Needs

Does your business have a problem with managing technology? Direct Technology Group can help you answer all of the important questions you have about outsourcing to a provider, and you can rest assured that we are the best in the business for technology maintenance, management, and support. To learn more, call us today at (954) 739-4700.