Direct Technology Group Blog

Direct Technology Group provides professional IT Support and Network Services for Businesses around Deerfield Beach. Computer Services, Tech Support, IT Solutions and more!

Tip of the Week: Lost Internet? Don’t Lose Productivity!

Tip of the Week: Lost Internet? Don’t Lose Productivity!

It’s safe to say that most businesses today rely on the Internet, as do most of the humans who work at them. Therefore, when the cable suddenly goes out and their connection is lost, many employees may find themselves struggling with a downtime incident. There can be many causes to a lost Internet connection, with just as many ways to identify and resolve it.

First of all, make sure that all of your cables are securely plugged in. All the troubleshooting in the world won’t solve a problem if the cause is a loose router connection. Once you’ve ensured that your connection problems aren’t the result of an equipment issue, you should try some other simple tests to identify your problems.

The first test to run is to send a ping command to a website. Access the Command Prompt window from your Start menu and type ping google.com. Your computer will then send packets to Google. If your Command Prompt window indicates a loss of packets, you could have a network problem. Whether the problem is with your network, the website itself (which isn’t very likely if multiple websites lose packets when pinged), or with your Internet Service Provider is yet to be determined.

If your ping works, but you’re still experiencing connection issues, the website itself could be having some issues. If you can access them, Down Detector and Down For Everyone Or Just For Me could shine some light on the nature of your issue.

If a lot of websites are displaying issues, the problem could be on your end. Your modem and router have lights that will display their status. If there’s an issue, a simple restart by unplugging them and plugging them back in could solve it. Otherwise, you may need to update these components.

If these connection problems are contained to a single computer or device, the issue might be in its software. This issue could be some malware, easily identified through a simple malware scan.

Finally, your ISP could be experiencing issues with its DNS. If you can’t access a website through its IP address, your ISP is experiencing DNS issues.

For more handy IT tips, keep checking back to our blog!

Which is Worse -- a Phishing Attack or a Data Brea...
The Right Analogy Makes Hacking Make More Sense
 

Comments

No comments made yet. Be the first to submit a comment
Guest
Already Registered? Login Here
Guest
Sunday, 24 November 2024

Captcha Image

Blog Archive

2014
January
February
March
April
May
June
July
August
September
October
November

Mobile? Grab this Article

QR Code
Request a Consultation

Direct Technology Group strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

Contact Us
Contact Us

Learn more about what Direct Technology Group can do for your business.

1358 W Newport Center Dr
Deerfield Beach, Florida 33442

Call us: (954) 739-4700

News & Updates
Direct Technology Group is proud to announce the launch of our new website at www.directtechnologygroup.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...